Mission
To provide world-class facilities service by delivering predictable and reliable experiences for the entire University of North Carolina at Charlotte community.
Vision
To be known as the best provider of exceptional facilities services in all areas of responsibility while continuously improving and responding to the ever-changing needs of UNC Charlotte.
Customer Service Revolution (CSR) Vision Statement
Deliver world-class service our customers can trust.
We SHARE Facilities Management Values
Safety, Honesty and Integrity, Accountability, Respect for Others, and Excellence
Key Business Drivers
Teamwork
Customer Service
Continuous Improvement
Code of Conduct
This code of conduct sets standards of behavior expected of all Facilities Management employees.
Facilities Acronyms
A listing of commonly used acronyms throughout the department.