The Facilities Operations EDA Work Group is conducted bi-monthly (or as needed) to review and discuss the use and functionality to be used for a pilot that will be conducted in using Enterprise Digital Assistants (EDA) for processing work requests by the Facilities Operations Zone/Shops.
 

During these meetings, all parties will define the EDA requirement needs for Work Request processing and the user needs will be documented into an SOP format for signoff prior to development and implementation.
 

MEETING MEMBERS:
 

FIS: Ray Dinello, Pamela Duff, Shu Wang, and Nader Ibrahim

Facilities Operations: Larry Howell, Christy Carroll-Case, Larry Griffin, Art Sutherland

Zone 1: Lane Anderson, Glenda Locklear and Rocco Germani

Zone 2: Bob Smith, Kathy Brown, Neal Eudy and Anthony Cresenzi

Zone 4: David Smith, Rebecca Hefti, Mike Camp and Steve Reis

Zone 5: Bob Frias, Patricia Teal and John Renwick

Zone 6: Stanley Trulove, Margaret Sawyer, Bob Fitzgerald and James Williams

Key Shop: Rob Herrington, Andy Lavoie, Ronnie Bell and John Heck

External Support provided by Business Resouce Group (BRG)
 

COMMENTS OR SUGGESTIONS:
 

If you would like to add a suggestion or comment, please contact one of the members of the workgroup or submit a suggestion via our customer feedback web page.

DOCUMENTATION

Enterprise Digital Assistant (EDA)_Kick Off Meeting 29July 2010

STANDARD OPERATING PROCEDURES

SOP 802: WR EDA Standards_SignOff Draft Document_15Nov2010


WORKFLOWS
EDA-WR_Swim Lane

WR CF Process

MONTHLY MEETING MINUTES