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Now Live: New Archibus Web Central Customer Features

Now Live: New Archibus Web Central Customer Features

Facilities Information Systems is pleased to report that we have released Archibus Web Central Version 18.1. New features previously requested by existing system users have now been implemented along with this new upgrade. We hope you enjoy all the new Archibus features and find them useful.

If you experience any problems or need assistance with these new Archibus features, please contact Pamela Duff or call 7-4009.

Although there are only minimal changes to the FAM role such as a more organized task list, the work request form view provides more functionality to our WR customers including:

Ability to link document attachments directly to a work request;
Ability to request an estimate via the work request system that requires customer approval of the estimate before the work request is issued. (More information will be available on this new feature in the upcoming weeks);
Ability to create Emergency Work Requests;
Ability to enable email notifications that alerts you via email of any change in status or updates to a work request.

To view more details about the new work request features, please view our WR Customer Documentation. This document is also available within Archibus Web Central on the Work Request task menu for reference.

Facilities Management Information Systems is excited about this new Archibus upgrade and our ability to provide new options that provides better service to our customers. Overall, we feel the new upgrade provides more efficient application features that greatly benefit everyone directly and indirectly associated with UNC Charlotte Facilities Management.

If you have any questions regarding the upgrade or the new features mentioned in this newsletter, please contact us.

Thanks and have a great day!

Facilities Management - Facilities Information Systems

Updated: Friday, October 02, 2009 at 4:55 pm