The FO Resource & FAQ Page is intended for Facilities Operations personnel reference only.
Here you can find answers to frequently asked questions and other FO resources and/or links.
AIR Submissions (ARCHIBUS Issues for Resolution)
Air Submissions are intended to resolve issues in Archibus that you cannot resolve on your own. To solve these issues, fill out the form here.
- I am receiving an error message.
- I created a work order, but for some reason I cannot see it in the system.
- I need help with a work order status.
- Archibus is not exporting to excel.
- Preventive Maintenance work orders are not printing correctly.
- I am not receiving Archibus email notifications.
Here you can find information regarding access to Archibus, as well as other basic FAQs related to Archibus.
- How do I grant/remove/update an employee's access to Archibus? (Please use Chrome or IE to open form).
- What levels will be granted in Archibus based on my position level (i.e. Manager, Supervisor, Admin, Tech, etc)?
Employee Positions Report
Here you can find information regarding the Employee Positions Report.
FO Customer Survey Results
Improve Customer Service Satisfaction:
Here you can find information regarding the following forms:
- Disposing and transferring multiple items from your department.
- Hiring a new, existing, or transfer employee into your work group.
- Requests for Banner Finance/49er Mart Access.
- Sick leave, vacation, or bonus leave that may be donated (The Voluntary Shared Leave Program).
- The granting of a waiver from the Competitive Solicitation Process.
- Notifying the Purchasing Department that goods need to be returned to a vendor.
- Using the correct incident reporting procedure.
- Email Signature Standards
- HRMS - Site Information
- Labor Services - FY14-15 Report
- UNC Charlotte Snow Plan 2013-14
Policies & Procedures
Here you will find Facilities Operations Policies and Procedures.
Here you can find information regarding access to the S Drive.
- How do I grant/remove/update an employees' access to the S Drive?
- What folders will I be able to see on the S Drive based on my position (i.e. Supervisor, Admin, Tech, etc)?
Here you can find information regarding access and facts to SDI Exchange.
- UNCC-Owned Stock Items List
- How do I grant/remove/update an employees' access to SDI Exchange?
- I have an After-Hours Emergency Purchase Request. What is the process for this?
- I have a part(s) status incorrectly listed on a work order. How can I fix this? Please contact Pamela Duff at 7-0552.
- I will be on vacation/away from my office and need my orders to be approved by someone else. What do I do? Please contact Pamela Duff at 7-0552.