Facilities Finance, Quality and Business Operations

We manage all issues relating to FM's budget, finance, analytics, procurement, quality assurance, fleet management, cleaning, recycling and communications (in partnership with the Division of Business Affairs.)

Office Areas
Budget and Finance
Business Analytics
Process Improvement
Business Operations​ & Quality Assurance
     - FM 311 Customer Service​
     - Fleet Management and Service Center
     - Material Acquisition and Logistics (M.A.L.)
     - Building Environmental Services
     - Recycling
     - Quality Assurance and Customer Relations
Service Rates
Communications

Comprised of a team of business professionals that are lean six sigma certified.

Facilities Finance, Quality and Business Operations

Name Position Contact Info
Barnhardt, Heather
Cost Accountant 704-687-0989
hbarnhar@charlotte.edu
Brown, Beth
Workforce Data Analyst 704-687-0554
elmurphy@charlotte.edu
Ceallaigh, Sherry
Director - Specialized Finance and Process Improvement 704-687-0516
sceallai@charlotte.edu
Franklin, Solomon T.
Chief Experience Officer (CXO) and Director - Business Operations and Quality Assurance 704-687-5402
stfrankl@charlotte.edu
Giroux, Helen
Construction Finance Specialist 704-687-0536
hgiroux@charlotte.edu
Hayes, Tasheem
Associate Director - Building Environmental Services and Recycling (BES&R) 704-687-1787
thayes34@charlotte.edu
Jones, Gabrielle
Construction Finance Specialist 704-687-6165
gjones70@charlotte.edu
Lewis, Yolanda
Director - Cost Accounting and Data Analytics 704-687-8588
ybrown@charlotte.edu
McCaskill, Whitney
Strategic Support Specialist to the Executive Director 704-687-8518
wmccaski@charlotte.edu
Nicholson, Jennifer
Supervisor - Cost Accounting jnicho81@charlotte.edu
Paquette, Noella
Construction/Renovation Billing Specialist 704-687-0547
njpaquet@charlotte.edu
Perez, Sonia
Accountant 704-687-0548
sperez6@charlotte.edu
Position, Vacant
Fiscal Analyst 704-687-0543
adavi262@charlotte.edu
Position, Vacant
Assistant Director - Fleet Management, Warehouse and Logistics 704-687-5401
Position, Vacant
Business Reporting Analyst 704-687-0287
Spaulding, Kenyel
Assistant Director - Quality Assurance and Customer Relations kspauld4@charlotte.edu
Witherspoon, Melanie
Executive Director - Facilities Finance, Quality and Business Operations 704-687-0549
mewither@charlotte.edu