You are encouraged to contact your building’s assigned “Building Liaison” to streamline requests. She/he will then enter your request into the Archibus work order system. Find your Building Liaison.
WHAT IF I HAVE A QUESTION ABOUT A SERVICE OR SHOP NEED?
We encourage working through your Building Liaison, but understand sometimes that may not address your need. Here's how to find the contact who can best address your needs:
For SHOPS* find shop supervisor information here.
*The four shops are: Central Operations BAS Controls, FCAP, Lockshop, Renovations, Steam Plant;
Grounds Central Campus, Playing Fields, Perimeter & Construction
Automotive and Motor Fleet;
Utilities High Voltage and Fire Alarms
WHAT IS ARCHIBUS?
This is our web-based facilities work order management system. You’re encouraged to contact your Building Liaison to place the request; it will then be managed and tracked in the system. Archibus information.
WHAT ABOUT AN EMERGENCY?
If after hours, or life-threatening, please contact Campus Police at 704‑687‑2200. For all other emergencies, please contact your buildings' Zone Supervisor by viewing the Building to Zone Locator. If not available, please contact our Customer Service Line at 704‑687‑0562 (open 7:30 AM - 5:30 PM, M-F).