Facilities

Facilities Operations proudly handles building maintenence, shop and landscaping/grounds needs of the University. 
 
WHERE DO I START?
You are encouraged to contact your building’s assigned “Building Liaison” to streamline requests. She/he will then enter your request into the Archibus work order system. Find your Building Liaison
 
WHAT SERVICES DO YOU OFFER? 
Click for a List of Services.
 

WHAT IF I HAVE A QUESTION ABOUT A SERVICE OR SHOP NEED?
We encourage working through your Building Liaison, but understand sometimes that may not address your need. Here's how to find the contact who can best address your needs:

             For SERVICES (such as repairs, groundskeeping, HVAC maintenance, painting, temperature control), you
             can find your building's zone supervisor through the Building to Zone Locator.

             For SHOPS* find shop supervisor information here.
                      *The four shops are: Central Operations BAS Controls, FCAP, Lockshop, Renovations, Steam Plant; 
                                                        Grounds
Central Campus, Playing Fields, Perimeter & Construction
                                                        Automotive and Motor Fleet;
                                                        Utilities High Voltage and Fire Alarms

WHAT IS ARCHIBUS?
This is our web-based facilities work order management system. You’re encouraged to contact your Building Liaison to place the request; it will then be managed and tracked in the system. Archibus information.

WHAT ABOUT AN EMERGENCY?
If after hours, or life-threatening, please contact Campus Police at 704‑687‑2200. For all other emergencies, please contact your buildings' Zone Supervisor by viewing the Building to Zone Locator. If not available, please contact our Customer Service Line at 704‑687‑0562 (open 7:30 AM - 5:30 PM, M-F).
 

Facilities Operations Contacts

Name Position Phone
Beard, Harold (Lee) Central Operations Manager 704-687-7879
Cochran, Joseph (Joey) Grounds Superintendent 704-687-5217
Hickman, Pamela Office Manager 704-687-0567
Mullins, Sandy Program Development & Education Coordinator 704-687-5570
Snodgrass, Lee Director of Facilities Operations 704-687-0564
Taylor, Paul Zone Maintenance Manager 704-687-0563